Some antivirus software may falsely report that certain SonoSim files might be malicious, namely because they do not have those files in their whitelist database yet. SonoSim encourages protecting your PC from viruses, spyware and other forms of malicious software; however, it is not necessary to run anti-virus and other security applications while you are installing or running the SonoSim® Ultrasound Training Solution.
Anti-virus applications may interfere with programs that interact with hardware, such as the SonoSim® Probe, and can cause a range of problems from sensor connection issues to the application not launching correctly. Please set your antivirus software to “Game Mode” or disable protection prior to installing and launching the SonoSim® Ultrasound Training Solution if you are experiencing problems.
We are actively registering the SonoSim® Ultrasound Training Solution on an ongoing basis with antivirus and firewall software vendors to ensure fewer false positives involving our products appear in the future.