SonoSim Privacy Policy

Effective Date: February 2, 2016

This privacy policy has been compiled to better serve those who are concerned with how their “personally identifiable information” is being used online. Personally identifiable information is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website?

When registering or ordering products through our online store on our site, as appropriate, you may be asked to provide personal information that identifies, you, such as your name, mailing address, email address, and your credit card number.

When do we collect information?

We collect information from you when you register on our site, place an order, or fill out a contact form on our site. We may also collect information when you choose to opt-in to emails, newsletters, or other forms of communication.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.

How do we protect visitor information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures to maintain the safety of personal information when a user places an order, or enters, submits, or accesses their information, but we make no assurances about our ability to prevent any loss, misuse or alteration of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you turn off cookies, some features might be disabled that make your site experience more efficient. Additionally, turning off cookies might make some of our services not function properly, such as remembering shopping cart items, store sorting preference, and/or other website user preferences. However, you can still place orders over the telephone by contacting customer service.

Third Party Websites

Our website may contain links to other websites. If you choose to visit other websites, we are not responsible for the privacy practices or content of those other websites, and it is your responsibility to review the privacy policies at those websites to confirm you understand and agree with their policies.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We do not include or offer third party products or services on our website. However, we may disclose personally identifiable information if required by law or to comply with legal process, to protect our rights or property, to enforce our Terms of Service, or in connection with the sale of the company or its assets.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.

https://support.google.com/adwordspolicy/answer/1316548?hl=en

We have not enabled Google AdSense on our site but we may choose to do so in the future.

If you use certain SonoSim web-based features, such as SonoSim® Performance Tracker, or SonoSim® CaseBuilder, SonoSim may use tools provided by Google to see how users are using and navigating these features. While using these features, no personal identifiable information about you is collected or stored by SonoSim or by Google. To opt-out of this tracking feature, email info@sonosim.com.

How does our site handle do not track signals?

We do not honor do not track signals and may track, plant cookies, or use advertising regardless of whether a Do Not Track (DNT) browser mechanism is in place or not.

Does our site allow third party behavioral tracking?

In order to better serve you with advertisements for products or services, we may allow third party behavioral tracking with trusted partners. You may opt-out of third party behavioral tracking by disabling cookies while visiting this site.

COPPA (Children Online Privacy Protection Act)

SonoSim does not specifically market to children under 13. If we learn or have reason to believe that a user of our website is under age 13, we will promptly delete any personal information from that user’s account.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. In accordance with Fair Information Practices, should a data breach occur, we will notify the affected users via email and/or via in-site notification within 7 business days.

CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send order information, respond to inquiries, and/or other requests or questions.
  • Process orders and to send information and updates pertaining to orders.
  • Potentially send you additional information related to your product and/or service.
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be accordance with CAN-SPAM we agree to the following:

  • NOT use false, or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can

  • Follow the instructions at the bottom of each email.
  • Send an email to marketing@sonosim.com with the subject line “Unsubscribe”.

Can you access and change your personal information?

We do not maintain any procedures for you to review or request changes to the personal information that we collect about you. However, you may request that we may remove all personal information about you from our database by contacting us as provided below.

Contacting Us

If there are any questions regarding this Privacy Policy you may contact us using the information below.

SonoSim, Inc.

1738 Berkeley St
Santa Monica, CA, 90024
United States

info@sonosim.com

Updates and Changes

We reserve the right at any time to add to, change, update or modify our Privacy Policy, simply by posting such change, update, or modification on the website and without any other notice to you. Any such change, update or modification will be effective immediately upon posting on our website. It is your responsibility to review our privacy Policy from time to time to ensure that you continue to agree with all of its terms.