SonoSim Support Center

We're Here to Help.

The SonoSim support center is designed to provide you with the necessary tools & assistance for a seamless SonoSim experience. 

Female customer support operator with headset and smiling

Need Support?

Call Us telephone


M-F, 6am - 4pm PT

Live Chat  live-chat-1

Chat With Us

M-F, 8am - 12pm PT

Email Us  mail

Send Us An Email

Replies M-F, 6am - 4pm PT

Book Appointment  appointment

Book A Support Call

M-F, 6:30am - 3:30pm PT

When asked by our support team, please download the TeamViewer App.


Download for Windows


Download for MacOS

Frequently Asked Questions

Can I install the SonoSimulator software on my Chromebook?

Chromebooks do not support SonoSimulator® software installation. However, SonoSim courses can be accessed on a Chromebook through your web browser. Please view System Requirements for computer specifications for installation.

What are the current browser & system requirements to run SonoSim on my computer?

For the most up-to-date information, see our System Requirements page.

Support Resources

How Can We Help?

The UPID is a four or five digit number that can be found on a small black tag attached to the cord of your SonoSim® Probe.