Knowledge Overview

Find quick answers, learn about our products, and connect with our support team.


The SonoSim® Ultrasound Training Solution is designed to be quick, reliable, and easy to use. However, if you need assistance, our dedicated support staff is ready to respond to all of your product-related needs.

In order to provide you with the best customer support experience possible, we sometimes request during your support call that you download and run our SonoSim Support Application (link below), which allows us to remotely access your computer for troubleshooting purposes only. To download and run this application, start by clicking on the download link below:

The toll-free phone number for technical support is 855-873-7666. Our hours of operation are Monday to Friday, 6am to 6pm PST.

You can also reach customer support by opening a support ticket or by sending an email to

For international customers, please contact your local SonoSim International representative for support. If you are unable to reach your local SonoSim International representative, please send an email to


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